Dedicated New Build Fitting and Service Team.
RESOURCE: We employ experienced industry specific personnel, some with more than 25 years of New Build Windows experience. Out technical staff attend a pre-start meeting to ensure ‘Right First Time.’. Each site has a dedicated Contracts Manager who will ensure your site runs smoothly from site induction and site specific risk assessments through to CML completion.
CUSTOMER SERVICE: Products are delivered direct to site subject to your ‘Call Offs’, clearly marked and in most cases on the day of installation, reducing the need for site storage or pallets. Recognising that the home occupier is out customer’s customer, we maintain a Customer Care Charter ensuring full satisfaction.
HEALTH & SAFETY: All installers have full CSCS accreditation and Contract Managers have SMSTS certificates. Furthermore we have ‘approved’ status with ‘Safe Contractor’, ‘CHAS’, ‘SMAS Ltd Worksafe contractor’ and Constructionline’.
GUARANTEE: All of our products are covered by a comprehensive guarantee, including profile, glass, hardware and fitting.