What is a FENSA Certificate

Posted on April, 2019

What is FENSA?

FENSA is the Fenestration Self-Assessment Scheme – it is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors, in England and Wales. The scheme was set up by the Glass and Glazing Federation (GGF) alongside other partnerships, after the government launched the new Building Regulations for double glazing companies in 2002. It is illegal to have installed double-glazing in a property without a building regulations certificate.

A FENSA certificate is a declaration given to the homeowner by an installation company which confirms that the windows and doors they have replaced are energy efficient, registered with the local council and comply with building regulations. The certificate is a valuable and essential document when selling the property, which verifies that the warranty is insured, and it is proof that the work is professional.

Every FENSA registered installer like us here at Glevum, are continually re-assessed by an independent inspection body to ensure consistency of Building Regulations adherence and service.

What does FENSA cover?

FENSA covers the replacement of external windows, doors, roof windows and roof lights in your home, against the relevant Building Regulations. Despite FENSA covering these areas, there are some set requirements which must be met for the property to qualify. The property must be sited on its original footprint, and the use and size of rooms mustn’t be altered.

What does FENSA not cover?

It is important to note that the main features that FENSA does not cover are new builds, conservatories, porches, extensions, any repairs (frame not included), listed buildings, detached garages and commercial properties.

How important is my FENSA certificate?

A FENSA authorised installer protects homeowners, and companies like Glevum comply with the building regulations to deliver a FENSA approved service. However, not all installers comply with Building Regulations, and not all of them will register your installation with the local council. It’s important to be aware that compliance and registration are required by law.

If your installer doesn’t mention that you’re responsible for this and doesn’t offer a FENSA certificate or another building regulations compliance certificate, you’ll need to be aware that this is something you’ll have to pay for and can be done through an inspection by building control.

What’s the great thing about Glevum being FENSA registered?

FENSA is the brand trusted by all local authorities, industry and government, and your certificates are transferable, which means they last as long as you have your windows, and when you sell your home, they pass to the new owner. If you own properties across different local authorities – for consistency of quality and price, you can use the same FENSA installer for all installations, as they can work in all Local Authority jurisdictions

You do not have to register your window or door installation with the local authority yourself. Not only is the FENSA approach much faster and easier – it will also save you up to £250!

We can comply with the Building Regulations without the added cost and time of our customers arranging the assessment by Building Control.

An independent report commissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries. FENSA proactively protects consumers from the cowboys – not only by withholding the scheme from those unable to pass FENSA’s independent assessments; but also, by reporting to Local Authorities and Trading Standards companies who erroneously claim FENSA registration, to enable prosecution

Here at Glevum, we are registered with FENSA and adhere to all their standards. It’s your responsibility as a homeowner to make sure installations are registered with the local council. You can read all about Glevum accreditations and memberships on our website in the “About section”.

If you have any questions regarding FENSA and how we comply, please get in touch.

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Satisfied Customers

"Efficient, friendly. This is the third time I have had windows fitted by Glevum."

K Lindesay (Cirencester) - May'21

"Brilliant start to finish with just one or two hiccups but these were resolved with very personal service. The issues we had were outside Glevums control and they worked with us to resolve them."

H English (Caldicot) - May'21

"The whole experience was far less stressful than we anticipated. The Team (Gavin and Luke) worked efficiently, quickly and were careful to maintain the COVID precautions. We were impressed with their professionalism and the speed at which they completed the job. Basically, an excellent service which we can happily recommend to our friends!"

T Robson (Gloucester) - April'21

"The whole process from start to finish has been so much more straightforward and efficient than I was expecting. Top class company and I am delighted with the quality of the windows, workmanship and care and attention to making it all happen so smoothly. Wish we had got the windows changed years ago!"

H Saunders (Gloucester) - April'21

"From my initial enquiry to the first visit by Mr Rose all was carried out extremely promptly & professionally... Matt & Scott have done a super job and I am very pleased with how my new bay windows look. I would not hesitate to recommend GLEVUM."

B Pickstock (Cheltenham) - March'21

"Excellent - very professional and courteous. The work was carried out to a very high standard. They kept all surrounding area covered to minimise dust etc. We had a couple of hiccups but they were rectified immediately and the after care cannot be faulted. Timing keeping was spot on. I would definitely use them again and would not hesitate to recommend to others."

L Longley (Gloucester) - March'21

"I was very satisfied with my experience. Having dealt with a number of other local and National companies I felt that Glevum’s quote was competitive and I preferred dealing with them."

J Knox (Gloucester) - Feb'21

"Excellent product and service."

R Gurney (Tewkesbury) - Jan'21

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