What is a FENSA Certificate

Posted on April, 2019

What is FENSA?

FENSA is the Fenestration Self-Assessment Scheme – it is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors, in England and Wales. The scheme was set up by the Glass and Glazing Federation (GGF) alongside other partnerships, after the government launched the new Building Regulations for double glazing companies in 2002. It is illegal to have installed double-glazing in a property without a building regulations certificate.

A FENSA certificate is a declaration given to the homeowner by an installation company which confirms that the windows and doors they have replaced are energy efficient, registered with the local council and comply with building regulations. The certificate is a valuable and essential document when selling the property, which verifies that the warranty is insured, and it is proof that the work is professional.

Every FENSA registered installer like us here at Glevum, are continually re-assessed by an independent inspection body to ensure consistency of Building Regulations adherence and service.

What does FENSA cover?

FENSA covers the replacement of external windows, doors, roof windows and roof lights in your home, against the relevant Building Regulations. Despite FENSA covering these areas, there are some set requirements which must be met for the property to qualify. The property must be sited on its original footprint, and the use and size of rooms mustn’t be altered.

What does FENSA not cover?

It is important to note that the main features that FENSA does not cover are new builds, conservatories, porches, extensions, any repairs (frame not included), listed buildings, detached garages and commercial properties.

How important is my FENSA certificate?

A FENSA authorised installer protects homeowners, and companies like Glevum comply with the building regulations to deliver a FENSA approved service. However, not all installers comply with Building Regulations, and not all of them will register your installation with the local council. It’s important to be aware that compliance and registration are required by law.

If your installer doesn’t mention that you’re responsible for this and doesn’t offer a FENSA certificate or another building regulations compliance certificate, you’ll need to be aware that this is something you’ll have to pay for and can be done through an inspection by building control.

What’s the great thing about Glevum being FENSA registered?

FENSA is the brand trusted by all local authorities, industry and government, and your certificates are transferable, which means they last as long as you have your windows, and when you sell your home, they pass to the new owner. If you own properties across different local authorities – for consistency of quality and price, you can use the same FENSA installer for all installations, as they can work in all Local Authority jurisdictions

You do not have to register your window or door installation with the local authority yourself. Not only is the FENSA approach much faster and easier – it will also save you up to £250!

We can comply with the Building Regulations without the added cost and time of our customers arranging the assessment by Building Control.

An independent report commissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries. FENSA proactively protects consumers from the cowboys – not only by withholding the scheme from those unable to pass FENSA’s independent assessments; but also, by reporting to Local Authorities and Trading Standards companies who erroneously claim FENSA registration, to enable prosecution

Here at Glevum, we are registered with FENSA and adhere to all their standards. It’s your responsibility as a homeowner to make sure installations are registered with the local council. You can read all about Glevum accreditations and memberships on our website in the “About section”.

If you have any questions regarding FENSA and how we comply, please get in touch.

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Satisfied Customers

"Excellent very good product fitters were very professional courteous and carried out the job to a high standard and made every effort to cover flooring and furniture keeping any dust to a minimum my wife and self are very happy with every aspect of work carried out we would be more than happy to use Glevum again."

A Lee (Gloucester) - December'20

"We have had Glevum windows before and yet again we had excellent service at a good price. We certainly would use them again for any other window replacement."

W Evans (Chepstow) - December'20

"Professional, the two fitters this week were very good."

M Turner (Lydney) - November 2020

"A very professional job from start to finish, even with difficulty of the size to the front door, not being the standard fitting. A total professional team throughout."

R Grey (Cheltenham) - October 2020

"As in the past - excellent."

M Clarke (Newnham On Severn) - October 2020

"First class service and should we require further windows/doors we will use you in the future."

B Turner (Gloucester) - September 2020

"Excellent service, their reputation is well founded."

J Harkus (Gloucester) - September 2020

"A very professional team from the designer to the fitters. All had a good knowledge of their products and provided an excellent service. The fitters were skilled and efficient and the quality of the windows and doors and the workmanship was very good."

R Greenwood (Drybrook) - August 2020

"Fitters arrived at the time notified to us. Started work immediately removed old frame and door and refitted new door within two hours very clean and left area very clean and tidy. EXCELLENT JOB WOULD RECOMMEND GLEVUM TO ANYONE."

B Carter (Swindon) - March 2020

"All staff that we encountered were courteous, helpful and approachable. Glevum made the whole experience very pleasant. Absolutely love the product especially our new front door."

M Tattersall (Gloucester) - March 2020

"Very good clean and tidy, would use again."

G England (Cheltenham) - March 2020

"Excellent. A very trustworthy company."

L Morss (Stroud) - March 2020

"From start to finish, both fitters were polite and courteous. All the work was completed to a very high standard. And my wife and I both agree that the house has been totally transformed. "

A Jones (Cinderford) - February 2020

"We have used them before to double glaze the whole of the house so we knew that they were a first rate company. They did not disappoint so we will use them again in the future. "

P Cousins (Chepstow) - February 2020

"From the first visit to the fitting, everybody was helpful and the fitters were very thorough and clean. We were very plesaed with all the work done. Thank you. "

Wiliams (Bristol) - February 2020

"Very courteous firm, reliable, good products. "

D Frusher (Stroud) - January 2020

"Professional, friendly, good range of products, knowledgeable. "

C Goodliffe (Nailsworth) - January 2020

"Very happy from start to finish. I would have no qualms in referring Glevum to family or friends. "

Leece (Swindon) - January 2020

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